

“When we learned of this egregious violation of our policies at one of our vendors in 2016, we took immediate action and have since continued to strengthen our vendor protocols.” “We take the privacy and security of our customers’ data extremely seriously and have a number of protocols in place to ensure data is protected throughout the repair process,” an Apple spokesperson said in a statement to The Verge. The Telegraph says the exact amount of a subsequent agreement wasn’t revealed, but it amounted to a “multimillion-dollar” deal.ĭocuments say Apple performed an “exhaustive investigation” of the facility, and the two employees responsible for the incident were fired. Court documents say the files were uploaded in a way that suggested Doe had posted them herself, and her attorney asked Apple for $5 million in compensation for the resulting emotional distress. While the phone was being repaired at Pegatron’s California facility, two technicians uploaded sexually explicit photos and a video from her phone to her Facebook account.

The case involves an unnamed Oregon college student known as Jane Doe, who sent her iPhone to a major Apple repair contractor called Pegatron Technology Service. The Telegraph reported the 2016 payment based on court documents recently tied to Apple’s name, and Apple confirmed the incident in a statement to The Verge. Apple paid an unknown multimillion-dollar sum to a woman after iPhone repair technicians uploaded nude photos from her phone to Facebook.
